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analytics and reporting
asked in Users
Feature Request: Add Additional Filters to Analytics Performance ReportsProblem: We need to be able to see how many times an individual extension is "hit" / called and filter that da...
1
Jan 14, 2021 at 7:32am
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asked in Users
Call Queue Feature Request (Add ring group functionality)Currently, there is no option to create ring groups inside of a call queue. This is possible via a virtual extension, ho...
1
Jan 14, 2021 at 7:22am
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asked in Users
Feature Addition in Live reportHi Team,We need that under live report we can identify1.Outbound calls and inbound calls2.caller id or phone number for ...
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Dec 15, 2020 at 3:50pm
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asked in Users
Option to add a DND report?For administrating purposes and to manage calls appropriately, I'd like to request an option to add a DND report. It...
1
Oct 7, 2020 at 1:13pm
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asked in Users
RingCentral Video AnalyticsWhere are RingCentral Video Analytics? I've been told by RC support there is no analytics, the user has to be a supe...
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Jul 16, 2020 at 10:37am
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